Insights & Strategy
Inside: Chamberlain manufactures the most advanced garage door openers and smartphone-connected products. LiftMaster is the number-one brand of professionally installed residential garage door openers. Chamberlain Group’s portfolio of products are designed to deliver the highest level of security, peace of mind, and convenience to consumers.
Outside: The internet is fast becoming the Internet of Things. According to Gartner, there will be 26 billion “connected” devices in operation by 2020. As sensors and connectivity become more compact and affordable, more everyday machines are getting connected to the web and each other, giving us more convenience, security and productivity.
A simple yet pervasive problem for homeowners is knowing whether they left the garage door open when they are away from home. To solve this, Chamberlain worked with Rightpoint to create MyQ, a powerful smartphone app that allows users to stay connected to their homes, and monitor the status of the garage door and lights in the house from anywhere in the world. MyQ provides homeowners with the ultimate security, convenience and control.
When the MyQ app ballooned in popularity, Rightpoint helped Chamberlain respond to rapid user growth by re-engineering the app’s messaging engine to improve its scalability and performance. We converted the app’s monolithic architecture to a micro-service solution geared toward extendibility and scalability. Rightpoint’s experts teamed with Chamberlain to engineer, architect and build a micro-service solution that makes it easier to add new services and release app updates in a more frequent, more agile manner.
Partners in E-Commerce
Rightpoint has collaborated with Chamberlain on an ongoing basis to keep their web presence user-friendly and up-to-date, using the Kentico platform. We are constantly working with them to maintain and enhance their e-commerce sites, improving user experience and searchability.
On Chamberlain.com, we work to consistently enhance SEO, and helped streamline and improve the site’s parts-sales section and customer checkout processes. We also worked with LiftMaster to completely re-design and re-engineer the LiftMaster.com website. We now help them maintain and enhance it, adding new features on a consistent basis to better serve the site’s audience of dealerships, construction companies, and property developers.
"Chamberlain's MyQ Garage is a smart-home gateway drug"
100% increase in users. Since Rightpoint’s involvement, the number of MyQ users has doubled.