
Cadillac – Reimagining Cadillac’s User Experience
We drive growth by delivering experiences that transform how people, technology and businesses interact. We call this...
"Due to its Rightpoint investments and the maturity of its front-office capability, the Genpact of today is nearly unrecognizable compared to its back-office, data-focused heritage. Total Experience is a go-to-market shift positioning Rightpoint in a “right to win” position for enterprise-wide digital experience services." - Melissa O'Brien, Executive Research Leader, HFS
Customer Experience encompasses every experience point where customers and brands interact, driving connection, transaction and trust.