Strategy / Thursday, March 4, 2021

Point of No Return: To Reduce Churn, Utilize Data at Each Step of the Customer Journey

Rightpoint follows a quantitative and qualitative approach to understanding customer journeys, sentiment and the trigger points across channels and time with the potential to make or break an experience.

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Strategy / Wednesday, February 3, 2021

Four Trends to Consider in 2021

2020 was an enormous growth year for digital commerce and that will continue into 2021. Here are 4 commerce trends we expect to see in 2021.

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