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Tuesday, May 6, 2025

Introducing Spark OmniOne: The Future of Enterprise AI by Rightpoint

By Mike Marnocha — Senior Director, Product Development and AI
DTS SOJOURN Franco Dupuy Photos ID10779
Introducing Spark OmniOne: The Future of Enterprise AI by RightpointSenior Director, Product Development and AI — Mike Marnocha
DTS SOJOURN Franco Dupuy Photos ID10779

Rethinking Enterprise AI: Why Custom Beats Cookie-Cutter

Many companies are rapidly seeking AI value, with proof of concepts and pilots underway. In today's enterprise landscape, adopting AI is about selecting the right foundation for growth. Vendor platforms offer convenience but come with trade-offs: high costs, limited customization, and vendor lock-in. Spark OmniOne by Rightpoint avoids these issues by choosing beneficial vendor components while ensuring sustainable growth.

OmniOne is a composable, enterprise-grade AI platform designed not just to plug into your business—but to evolve with it. Unlike off-the-shelf solutions, Spark OmniOne gives organizations full control over their data, workflow integration, and user experience. It eliminates costly seat-based fees, allows for deep personalization, and unlocks scalable innovation across departments.

More than just an assistant, OmniOne becomes your enterprise's AI foundation—tailored to your needs, extensible by design, and built for long-term impact.

What is Spark OmniOne?

Spark OmniOne is a central hub for the Agentic Workspace, acting as an AI operating system. It integrates multiple AI tools and systems, focusing on personalization, scalability, and intelligent integration. OmniOne evolves with your business, eliminating inefficiencies from siloed apps and vendor lock-in.

The Challenges Spark OmniOne Solves

In the modern workplace, employees often encounter:

  • Fragmented Ecosystems: Numerous specialized applications create inefficiencies and complexity, requiring employees to switch between platforms frequently.

  • Lack of Personalization: Existing solutions do not adapt to individual roles and workflows, resulting in less optimal performance and low adoption rates.

  • High Costs and Vendor Lock-In: Enterprises find it challenging to mix and match best-in-class solutions due to restrictive ecosystems.

  • Poor User Experience: Many AI tools require extensive training, and their limited usability affects employee productivity.

Spark OmniOne addresses these issues through a flexible architecture, enabling businesses to integrate and scale AI solutions according to their specific needs.

The Core Features of Spark OmniOne

OmniOne provides a comprehensive suite of advanced features aimed at ensuring enterprise success:

  • AI-Enhanced Search: Facilitate rapid identification of relevant content, documents, or subject matter experts through intelligent search capabilities that integrate various systems and data repositories.

  • Personalization: Deliver tailored user interactions based on roles, usage patterns, and organizational objectives, making OmniOne both intuitive and effective.

  • Quick Actions: Streamline workflows and automate repetitive tasks with curated prompts and one-click solutions.

  • Knowledge Management: Maintain a centralized knowledge base to ensure employees have access to accurate, up-to-date, and compliant information.

  • Integration with Generative AI: Easily extend OmniOne’s functionalities by connecting it to other generative AI platforms such as Microsoft Copilot, thereby enhancing contextual responses and task management.

  • Integration with Enterprise Systems of Engagement: Connect OmniOne to Salesforce or ServiceNow to provide contextual answers using an in-app model.

Examples of actions OmniOne can execute include:

  • Conducting searches of SharePoint content, identifying information related to specific topics within industries, summarizing the findings, and creating PowerPoint presentations using corporate templates.

  • Extracting key sales data from Salesforce and updating Opportunities or Contacts without requiring system login or switching.

  • Recapping company meetings or summarizing financial reports.

  • Gathering project status from Jira tasks, Confluence documentation, and Status Reports stored in SharePoint.

  • Researching solutions to issues based on ServiceNow knowledge base articles.

  • Retrieving information from proprietary databases and enterprise systems.

  • Locating product details, solutions, and case studies from company websites.

Technical Architecture Built for the Future

OmniOne is constructed using best-of-breed components. It leverages an Enterprise Search platform and employs a best-in-breed strategy to integrate various elements of the solution from leading platforms. A reference architecture would include:

  • NextJS as the Front End

  • Enterprise Search and Passage / Chunk API using vector search

  • Vercel AI SDK for dynamic tool AI orchestration

  • Azure Logic Apps as middleware integration for 2-way actions in corporate systems (Salesforce, Jira, ServiceNow)

  • LLM Models such as Azure OpenAI GPT-4o, Claude 3.5 sonnet

  • Headless CMS Integration

By leveraging a composable architecture, you can plug and play different parts of the stack as you need additional capability, or vendors release new breakthroughs in AI.

Design

We redesigned the digital assistant workspace to create a personalized AI assistant UI that delivers information from your network and interacts with enterprise systems. The design includes:

  • Personalized Corporate and Department News

  • Onboarding content to guide users

  • Integrated task management with AI-suggested follow-ups

  • AI Summary cards on answers and search results

  • Trending and Recent content

Introducing Spark OmniOne- The Future of Enterprise AI by Rightpoint1

This user-centric design provides essential information efficiently without needing multiple agents.

Why Choose Spark OmniOne?

OmniOne is more than an AI platform—it’s a comprehensive solution for enterprises looking to future-proof their operations:

  • Composable Architecture: OmniOne evolves with your business, allowing you to swap or add AI integrations without the need for new interfaces.

  • Scalability: Whether your business is mid-sized or a large enterprise, OmniOne adapts to your requirements.

  • Ease of Use: Intuitive interfaces and intelligent automation reduce the learning curve, driving adoption rates.

  • Proven Expertise: Backed by Rightpoint’s deep technical expertise and innovation-driven culture, OmniOne is designed to deliver measurable outcomes.

OmniOne offers similar features as other agent plus search platforms like Glean, Copilot, Agentforce, Kore.AI, and Sana, but with full customization and control. Instead of paying per headcount, you can build on a leading Enterprise Search platform and pay only for tokens and consumption. You have the flexibility to change models or orchestration as new capabilities emerge.

Experience What Enterprise AI Should Be

Spark OmniOne isn’t just another AI tool—it’s the enterprise AI platform built for those who refuse to settle for off-the-shelf limitations. With full control over your data, flexible integration with your systems, and a user experience designed for adoption, OmniOne empowers your teams to move faster, work smarter, and innovate without limits.

Skip the per-user pricing. Forget the vendor lock-in. Build your AI foundation on a platform designed for scale, security, and strategic growth.

Your workflows are unique—your AI should be too.

Let’s build it together. Schedule a live demo of Spark OmniOne and see what’s possible when you take control of your enterprise AI future. Are you ready to escape the AI proof of concept purgatory or the cycle of waiting for your platform to release the next feature? Rightpoint has the AI Experience to hit your objectives today.