If you’re thinking about what digital transformation means to your business, then you’re already ahead of the game. For many enterprise companies, the complex challenges that come with this shift often feel like too great of a change to take on. However, the reality is that digital transformation looks and feels different to different organizations, based on their existing status and needs. Take governments, for example. You may be surprised to learn that even these large organizations have found ways to make significant advancements in their digital transformations, some moving faster than your tech company.
Here are some examples of governments and governmental organizations that are successfully making that digital transformation.
Nigeria is adopting the DMR and TETRA radio networks across the country and in it’s cities to create a formidable and reliable communications network, a gap in their current infrastructure. Additionally, the Nigerian government is exploring ‘smart city’ technologies that will link cities with citizens, a critical component for many struggling countries where mobile has more penetration than traditional communication tools every could have.
Quatar has gone as far as to name their digital transformation strategy: “Quatar National Vision 2030.” The government has partnered with the leading telecommunications firm to execute on critical vision initiatives like connecting over 100 diplomatic missions globally, promoting health in the citizenry with mobile apps, and establishing a Quatar Data Centre that is headed by the Minsitry of Transport and Communications, to establish a foundation for government wide mobile apps.
ICT Planning and Delivery Manager, Vic Raymond says it perfectly:
“To become a smart city, we need to move from being reactive to more proactive, and then eventually to predictive. For this to occur, we need a number of things to fall into place. For example, we collect a lot of data, and we need to understand the context of that data and turn it into reliable information sources that can be used to make informed decisions. Some of the challenges we need to resolve are also not just about technology but include people and processes. We’ve put a lot of effort into all three areas and now have the right balance to build better overall systems and solutions including situational awareness.”
Serving nearly 4MM people across 503 square miles, Los Angeles began it’s digital transformation by consolidating more than 20 web properties onto a single platform. This allowed for federated content, features, and functionality, that created behavioral repetition for citizens – increasing adoption and utility.
Building on previous success, the Department of IT for Durham, North Carolina has doubled down on their updated strategies for 2017-2019. In the mix of their inititives are:
- Adopting a cloud service model
- POC on next gen data center
- Establish four centers of excellence around PM, architecture, process and solutions
- Enhance cyber exercises around data breech
- Security log reporting consolidation
Ironically, they don’t even think of these things as Digital Transformation – to them it’s just efficiency and customer service. Well done Durham, well done.
If you click through the articles and documents, you might notice that some of these strategies and executions date back as far as 2010. So, there’s that.
Interested in learning when, where, and how to start this conversation internally? Let us know, we breathe this stuff.