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Inside Rightpoint

Total Experience: The Driving Force for Digital Transformation

Rightpoint, a Genpact company, is a global experience leader. Our 700+ employees, partner with the world’s leading technology firms including Adobe and Microsoft to deliver experiences that radically transform how people, technology and businesses interact.

We call our approach Total Experience: a human-centric way to deliver transformation.

As AI is forcing us to rearchitect how we work, shop and access healthcare and financial services, we believe it is more important than ever. Our customers are under pressure to transform at pace, balancing security, and responsibility with high expectations for outcomes.

Total Experience is how we help them navigate that change in the right way. Balancing the needs of all the people involved, combining customer and employee experience with technical excellence and effective change management.

Rightpoint works with leading businesses globally, including the Fortune Global 500, offering them deep industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inside Rightpoint
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Our Values
Our Values

Compassion - Empathy in action.
We believe in the power of kindness, understanding, and compassion. We strive to make a positive impact on the world, one person at a time.

Collaboration - Together we can do anything.
We know that the best ideas come from working together. We value open communication, active listening, and a willingness to collaborate to achieve our goals.

Innovation - Think big. Think different. Think better.
We embrace new ideas, challenge the status quo, and are not afraid to take risks. We believe that innovation is the key to success, and we never stop pushing the boundaries of what is possible.


We are challengers, problem solvers, intrapreneurs, innovators—driven by insatiable curiosity and fierce independence.

Mark Childs
Mark ChildsChief Executive Officer
Rightpoint-Ron b
Ron ShamahExecutive Advisor
Rightpoint-Jason b
Jason CiminoHead of Strategic Growth
Rightpoint-Amy b
Amy CoxChief People Officer
Rightpoint-Neil b
Neil DowlingChief Marketing Officer and Global Alliances Lead
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Wendy KarlynChief Client Officer, Head of CPG and Retail
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Andy SchultzChief Delivery Officer
Rightpoint-Damien Scott
Damien ScottHead of Financial Services, Insurance, and Professional Services
Scott St. Mary
Scott St. MaryHead of Technology, Manufacturing, and Communications
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