Strategy / Thursday, March 4, 2021

Point of No Return: To Reduce Churn, Utilize Data at Each Step of the Customer Journey

Rightpoint follows a quantitative and qualitative approach to understanding customer journeys, sentiment and the trigger points across channels and time with the potential to make or break an experience.

VP, Marketing Sarah Strauss

Wave Reviews: Rightpoint Shines in Forrester’s Customer Experience Strategy Consulting Report

Head of Customer Experience Strategic Solutions Stephanie Bannos

Checking In: The Future of Travel Post-COVID-19

Vice President, Microsoft Alliances Rich Wood

Microsoft Viva Quick Take: Manufacturing and the Front Line

Vice President, Microsoft Alliances Rich Wood

EXP is our DNA: Microsoft Viva and Rightpoint

Innovation / Monday, December 21, 2020

2021 Predictions for Financial Services

Innovation / Friday, December 18, 2020

Staying Relevant: Four Pillars of the Banking Experience

Innovation / Wednesday, December 16, 2020

Connecting the Principles of Mindfulness to Leadership and Innovation

Strategy / Tuesday, December 15, 2020

Power the Pivot: Creating a Strategic Roadmap

Strategy / Thursday, December 10, 2020

Power the Pivot: How to Innovate with Research and Strategy