“Deep EX and CX alignment propositions with extensive capabilities across the EX value chain” (HFS Top 10 Employee Experience Services, 2022)
Rightpoint is proud to be ranked #5 in the HFS report and #1 in the Voice of Customer category. This ranking underscores our commitment to partnering with our clients on providing exceptional employee experiences that drive exceptional customer experiences.
A few of our strengths referenced in the report are:
- Rightpoint approaches transformation as an intertwined journey of Employee Experience and Customer Experience, and it has one of the most formalized alignment propositions among its peers.
- Rightpoint views employee experience (EX) as the most promising competitive advantage for organizations today, and its EX initiatives correlate with a focused perspective of customer-centricity.
- Client references laud Rightpoint’s ability to ability to absorb information, consolidate it in a meaningful way, and provide valuable insights.