content / Monday, June 14, 2021

Center of Attention: If Customers Aren’t Your Primary Focus, You’re Already Behind

What is a customer-centric organization and what are the benefits of building one? VP of Strategy and Experience Juliette Connolly discusses winning a customer-centric business model and organizational structure.

content / Wednesday, July 28, 2021

Reflections on Shopify Unite

Phillip Jackson discusses key takeaways from Shopify Unite and how the announcements at the event will change the way one thinks of Shopify.

content / Friday, April 9, 2021

Privacy-First Changes Have Far-Reaching Commerce Platform Implications

content / Wednesday, March 17, 2021

Rate of Return: The ROI on Customer Experiences is Hard to Measure but Present Throughout

content / Thursday, March 11, 2021

Maintaining Culture During a Pandemic: How We Engage With Our Team Virtually

content / Monday, February 1, 2021

Business is Blooming for Health Wellness and Beauty Brands

Our latest eBook details how retailers can chart a path to maturity and create a roadmap for growth for your health and beauty brand.