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Thinking

Rightpoint has a diverse team of thought leaders. You will see articles across the wide range of topics that contribute to the creation of a Total Experience.

Total Experience

Customer Experience

Employee Experience

Product Experience

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Found Money: Leveraging Experimentation to Unlock Revenue

By Jon Tudhope — VP, Commerce Development, By Josh Algeo — Senior Account Executive and By Jason Lewandowski

Wednesday, October 23, 2024

A window with dry erase marker writing on it overlooking a city

Creating Financial Product Experiences that Enhance the Customer Journey

By Eddie Chin — Senior Director, Business Development and By Damien Scott — Head of Financial Services, Insurance, and Professional Services

Thursday, November 16, 2023

Person scrolling through a clothing website on their smartphone

Optimizing the Retail & CPG Customer Experience with the Right Product Experiences

By Tom Quish and By Ben Rothman — Associate Director, Product Management

Tuesday, October 31, 2023

Woman wearing surgical gloves putting on a surgical mask

Designing Digital Products for Better Healthcare Customer Experiences

By Tom Quish and By Trenholm Ninestein — Senior Account Executive

Thursday, October 12, 2023

Woman sitting on a couch using her laptop

Unlocking Growth & Innovation: Navigating the Product Experience Journey

By Jason Cimino — Head of Strategic Growth

Tuesday, October 10, 2023

Gabe

Generative AI and the New Creative Landscape

By Gabriel Bridger — SVP Executive Creative Director

Friday, September 29, 2023

Person using a stylus to browse a website on a tablet

Improve Your Customer Journey by Connecting Product and Customer Experiences

By Tom Quish and By Ben Rothman — Associate Director, Product Management

Tuesday, September 19, 2023

Woman holding her smartphone out and looking at it

Balancing User Experience and Business Goals

By Christina Goodwin — Design Director, Interaction Design

Tuesday, September 5, 2023

Birds eye view of a winding road surrounded by orange and green trees

Beyond the Showroom: The Digital Evolution of Car Buying

By Bill Thompson

Monday, August 21, 2023

Woman looking at her phone in a store

Maximizing the Product Life Cycle

By Sims McGrath — Associate Director, Product Management

Friday, August 4, 2023

Person using the Uber Eats app on their smartphone

From Acquisition to Retention: The Untapped Potential of Loyalty Programs

By Sims McGrath — Associate Director, Product Management

Monday, July 24, 2023

A Cadillac SUV in front of a sunset with mountains in the distance

Driving the Digital Future: Empowering Automotive Transformation with Modern Workflows and Tools

By Bill Thompson

Thursday, July 20, 2023

Woman shopping on a tablet with her credit card in hand

Try It On: The New Must-Have Item for eCommerce and CPG/Retail is Generative AI

By Brittany Wheeler — Director, Customer Experience Marketing

Monday, July 17, 2023

Person using their tablet for a telehealth call while holding a pill organizer

Patients are Shopping for Providers

By Christina Goodwin — Design Director, Interaction Design

Monday, July 17, 2023

Man putting an earbud in his ear while looking out a window

Apple's WWDC 2023: A Glimpse into the Future?

By Chris DeOrio — Associate Director, Product Management

Wednesday, June 7, 2023

Woman sitting outside with a bowl of food using her smartphone

What is Product Experience?

By Jason Cimino — Head of Strategic Growth

Wednesday, May 17, 2023

Thought: Can Digital Solve the Medication Non-Adherence Problem? Apple Thinks So

Can Digital Solve the Medication Non-Adherence Problem? Apple Thinks So

By Trenholm Ninestein — Senior Account Executive

Monday, September 19, 2022

Thought: The Personal and Personalized Journey through LIFE ITSELF

The Personal and Personalized Journey through LIFE ITSELF

By Trenholm Ninestein — Senior Account Executive

Friday, June 24, 2022

Thought: Payments are the New Marketplaces

Payments are the New Marketplaces

By Phillip Jackson

Thursday, June 23, 2022

Thought: The Most Ubiquitous Mobile Application Platform in the World: The Web Browser

The Most Ubiquitous Mobile Application Platform in the World: The Web Browser

Tuesday, June 21, 2022

Thought: Ambient Computing: Google Closes the Gap at Google I/O 2022

Ambient Computing: Google Closes the Gap at Google I/O 2022

Monday, May 23, 2022

Thought: Three Steps That Elevated SeaWorld’s App Reviews From Rough to Rave

Three Steps That Elevated SeaWorld’s App Reviews From Rough to Rave

By Trenholm Ninestein — Senior Account Executive and By Adam Tierney

Thursday, March 24, 2022

Thought: NFT-Community Engagement and Crypto Retail

NFT-Community Engagement and Crypto Retail

By Phillip Jackson and By Eddie Chin — Senior Director, Business Development

Wednesday, March 16, 2022

Thought: NFTs and Cryptoart: A Look at the True Environmental Cost of Innovation

NFTs and Cryptoart: A Look at the True Environmental Cost of Innovation

By Andy Watson — Director, Product Management, AI

Tuesday, January 4, 2022

Thought: The Role of Mobile Apps in the Omnichannel Experience

The Role of Mobile Apps in the Omnichannel Experience

Wednesday, November 3, 2021

Thought: The Impact GitHub Copilot Will Have on Software Development

The Impact GitHub Copilot Will Have on Software Development

By Alex Lyon — Front End Developer

Thursday, August 26, 2021

Thought: The Benefits of Software Containerization

The Benefits of Software Containerization

By Sunil Yadav — Lead Cloud Engineer

Friday, July 23, 2021

Thought: Everything Developers and Designers Need to Know About Safari 15

Everything Developers and Designers Need to Know About Safari 15

By Alex Lyon — Front End Developer

Wednesday, July 14, 2021

Thought: Gain a Superpower: Explore the Apple HIG and Android Material.io

A Fantastic Resource for Product Managers

Gain a Superpower: Explore the Apple HIG and Android Material.io A Fantastic Resource for Product Managers

By Ben Rothman — Associate Director, Product Management

Thursday, May 27, 2021

Thought: Mobile Wallets Create Fragmented Liquidity: The Opportunity for Payments Evolution

Mobile Wallets Create Fragmented Liquidity: The Opportunity for Payments Evolution

By Eddie Chin — Senior Director, Business Development and By Phillip Jackson

Tuesday, May 25, 2021

Thought: Web3 and Non-Fungible Tokens Signal New Era of Direct-to-Consumer

Web3 and Non-Fungible Tokens Signal New Era of Direct-to-Consumer

By Justin Kaufman and By Phillip Jackson

Monday, May 24, 2021

Thought: The Rapid Innovation Sprint as an Accelerator for Your Big Idea

The Rapid Innovation Sprint as an Accelerator for Your Big Idea

Thursday, April 29, 2021

Thought: Google’s May Update Explained: Core Web Vitals and Page Experience

Google’s May Update Explained: Core Web Vitals and Page Experience

By Mike Hanson — Associate Director, SEO

Monday, April 5, 2021

Thought: Create Meaningful User Experiences by Making an App Part of Your Digital Eco-System

Create Meaningful User Experiences by Making an App Part of Your Digital Eco-System

By Martin Zalewski — Managing Director, Europe Business Leader

Monday, March 29, 2021

Thought: 5 Proven Strategies for Delivering a Superior Payments Experience

5 Proven Strategies for Delivering a Superior Payments Experience

By Eddie Chin — Senior Director, Business Development and By Ritika Kumbharkar

Tuesday, February 2, 2021

Thought: Remote Monitoring and Telehealth is the Only Path Forward for Providers

Remote Monitoring and Telehealth is the Only Path Forward for Providers

Wednesday, August 19, 2020

Thought: 7 Ways Digital Operations Support the Modern IT Operations

7 Ways Digital Operations Support the Modern IT Operations

By Joseph Lee — SVP, Digital Operations

Wednesday, August 12, 2020

Thought: The History, State, and Future of Telemedicine

The History, State, and Future of Telemedicine

Friday, July 24, 2020

Thought: iOS14 Brings Security Without Sacrifice

iOS14 Brings Security Without Sacrifice

By Andy Watson — Director, Product Management, AI

Wednesday, July 15, 2020

Thought: Google Design Sprints: Sprinting in a Hackathon

Google Design Sprints: Sprinting in a Hackathon

Friday, July 10, 2020

Thought: The Future of Apps, Marketing, and Product

The Future of Apps, Marketing, and Product

By Justin Kaufman and By Jon Green

Tuesday, July 7, 2020

Thought: Your App is a Medical Device

Your App is a Medical Device

By Craig Spitzkoff

Monday, July 6, 2020

Thought: App Clips: Onboarding for Your Everywhere App

App Clips: Onboarding for Your Everywhere App

By Adam Tierney

Wednesday, July 1, 2020

Thought: How 5G and Edge Computing are Changing the Personal Transportation Industry

How 5G and Edge Computing are Changing the Personal Transportation Industry

Monday, June 29, 2020

Thought: Increase Conversions with AI-Powered Product Discoverability

Increase Conversions with AI-Powered Product Discoverability

Wednesday, April 29, 2020

Thought: 10 Ways to Drive Adoption for Your mHealth App

10 Ways to Drive Adoption for Your mHealth App

Thursday, February 13, 2020