We drive growth by delivering experiences that transform how people, technology and businesses interact. We call this...
"Due to its Rightpoint investments and the maturity of its front-office capability, the Genpact of today is nearly unrecognizable compared to its back-office, data-focused heritage. Total Experience is a go-to-market shift positioning Rightpoint in a “right to win” position for enterprise-wide digital experience services." - Melissa O'Brien, Executive Research Leader, HFS
Customer Experience encompasses every experience point where customers and brands interact, driving connection, transaction and trust.