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Thinking

Rightpoint has a diverse team of thought leaders. You will see articles across the wide range of topics that contribute to the creation of a Total Experience.

Everything
Total Experience
Customer Experience
Employee Experience
Product Experience
Artificial Intelligence
Inside of an office with cubicles and a large round window

Generative AI and the New Creative Landscape

SVP Executive Creative Dierctor — Gabriel Bridger
Friday, September 29, 2023
Woman browsing through a collection of blouses on hangers

Empower and Engage Customers With Seamless Retail Experiences

Chief Client Officer, Head of CPG & Retail — Wendy Karlyn
Tuesday, September 26, 2023
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Improve Your Customer Journey by Connecting Product and Customer Experiences

SVP, Customer Experience — Tom Quish
Tuesday, September 19, 2023
Woman looking at her phone in a store

What is Customer Experience?

SVP, Customer Experience — Tom Quish
Tuesday, September 12, 2023
Woman sitting at a desk using a laptop

Getting More CX Value from Data with Adobe Experience Platform

Group Analytics Director — Kyle Rosenlof
Tuesday, September 12, 2023
Woman holding her smartphone out and looking at it

Balancing User Experience and Business Goals

Design Director, Interaction Design — Christina Goodwin
Tuesday, September 5, 2023
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Unlocking the Power of Adobe Workfront

Wednesday, August 30, 2023
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Beyond the Showroom: The Digital Evolution of Car Buying

Head of Mobility — Bill Thompson
Monday, August 21, 2023
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Accelerating Commerce with Adobe Experience Manager

Senior Director, Solution Lead AEM with Commerce — Matthew Miller
Tuesday, August 15, 2023
Woman looking at her phone in a store

Maximizing the Product Life Cycle

Associate Director, Product Management — Sims McGrath
Friday, August 4, 2023
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Exploring the Value of a Headless CMS with Adobe Experience Manager

VP, Adobe Solutions — Tyler Maynard
Tuesday, August 1, 2023
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Adobe's Next-Generation Composability: A New Chapter in Content Management

Thursday, July 27, 2023
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From Acquisition to Retention: The Untapped Potential of Loyalty Programs

Associate Director, Product Management — Sims McGrath
Monday, July 24, 2023
A Cadillac SUV in front of a sunset with mountains in the distance

Driving the Digital Future: Empowering Automotive Transformation with Modern Workflows and Tools

Head of Mobility — Bill Thompson
Thursday, July 20, 2023
Three people working at a long table looking at computer screens

Optimizing Digital Content Planning, Production and Delivery with Adobe’s Content Supply Chain Solution

Director, Solutions and Innovations — Adam Driggs
Tuesday, July 18, 2023
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Patients are Shopping for Providers

Design Director, Interaction Design — Christina Goodwin
Monday, July 17, 2023
Woman shopping on a tablet with her credit card in hand

Try It On: The New Must-Have Item for eCommerce and CPG/Retail is Generative AI

Director, Customer Experience Marketing — Brittany Wheeler
Monday, July 17, 2023
Three people sitting at a table at a restaurant looking at a laptop

Rightpoint Repeats as Microsoft 2023 Employee Experience US Partner Award Winner

Vice President, Microsoft Alliances — Rich Wood
Tuesday, June 27, 2023
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Harnessing AI's Potential in Healthcare Product Development

VP, Digital Health — Trenholm Ninestein
Thursday, June 22, 2023
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Ron Shamah and Neil Dowling Talk Total Experience

Tuesday, June 13, 2023
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Total Experience: AI and the Evolution of Digital Experience

SVP, Delivery Leadership — Micah Swigert
Tuesday, June 13, 2023
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Enhancing Lives with AI and Smart Home Technology: A Personal Journey

Product Experience Marketing — Thomas Dickens
Thursday, June 8, 2023
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Total Experience: How to Identify and Measure the Moments that Matter

SVP, Customer Experience — Tom Quish
Thursday, June 8, 2023
Man putting an earbud in his ear while looking out a window

Apple's WWDC 2023: A Glimpse into the Future?

Associate Director, Product Management — Chris DeOrio
Wednesday, June 7, 2023
Two people holding and using smartphones

Fostering Total Experience: A Human-Centric Approach to Generative AI

Wednesday, May 31, 2023
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Four Reasons Customer & Employee Experience Investments Fall Short

SVP, Customer Experience — Tom Quish
Thursday, May 25, 2023
Woman using the trackpad on her laptop sitting at a table

The Secret Sauce to All Great Intranets

Director, Enterprise Search Solutions — Mike Marnocha
Thursday, May 25, 2023
Woman sitting outside with a bowl of food using her smartphone

What is Product Experience?

Head of Strategic Growth — Jason Cimino
Wednesday, May 17, 2023
Three people working at a long table looking at computer screens

Total Experience: Top 6 Considerations When Investing in CX and EX

SVP, Employee Experience — Jesse Murray
Thursday, May 11, 2023
Employees Collaborating at Conference Desk

How to Invest in Your Employees for a Better Bottom Line

VP, Employee Experience — Tim Stahl
Thursday, May 4, 2023
Woman walking through a city holding her smartphone

What is Total Experience?

Monday, March 20, 2023
Woman walking through a city holding her smartphone

Personalization Is No Longer Optional – It’s Necessary

Tuesday, February 28, 2023
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Make the Most of Your Data with AEP

Tuesday, February 21, 2023
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Striking the Right Marketing Balance for Today’s Climate

Chief Marketing Officer — Neil Dowling
Tuesday, February 7, 2023
Thought: Why a Flexible Workspace Is a Better Future

Why a Flexible Workspace Is a Better Future

Vice President, Microsoft Alliances — Rich Wood
Tuesday, January 3, 2023
Thought: A Culture of Intrapreneurship: Developing Rightpoint’s Mentorship Program

A Culture of Intrapreneurship: Developing Rightpoint’s Mentorship Program

Design Director — Amy Rumbarger
Tuesday, November 15, 2022
Thought: The Future of Sitecore: Content Is at the Core of the DXP

The Future of Sitecore: Content Is at the Core of the DXP

Sr. Director, Technology — Mark Ursino
Thursday, November 10, 2022
Thought: The Future of Sitecore: The Composable DXP is Here

The Future of Sitecore: The Composable DXP is Here

Sr. Director, Technology — Mark Ursino
Tuesday, September 27, 2022
Thought: Can Digital Solve the Medication Non-Adherence Problem? Apple Thinks So

Can Digital Solve the Medication Non-Adherence Problem? Apple Thinks So

VP, Digital Health — Trenholm Ninestein
Monday, September 19, 2022
Thought: Adobe Commerce & Adobe Experience Manager: More Than the Sum of Their Parts

Adobe Commerce & Adobe Experience Manager: More Than the Sum of Their Parts

Phillip Jackson
Monday, September 19, 2022
Woman using a stylus to navigate through a page on a tablet

What is Adobe's Project Franklin?

Friday, September 16, 2022
Thought: High Scale Adobe Commerce in the Wild – Reflections and Learnings

High Scale Adobe Commerce in the Wild – Reflections and Learnings

Technical Lead, Commerce — Max Chadwick
Tuesday, September 13, 2022
Thought: Universal Analytics is Going Away for Good…Time for GA4

Universal Analytics is Going Away for Good…Time for GA4

Associate Director, Analytics and Insights — Michelle Spangenberg
Thursday, August 25, 2022
Thought: The Future of Sitecore: A Modern DXP

The Future of Sitecore: A Modern DXP

Sr. Director, Technology — Mark Ursino
Friday, July 29, 2022
Thought: New Guards & Playbooks for the Luxury Digital Experience

New Guards & Playbooks for the Luxury Digital Experience

Phillip Jackson
Friday, July 8, 2022
A man and woman smiling. An example of employee experience.

The Time of Employee Experience is Here, and Rightpoint is Leading

VP, Employee Experience — Tim Stahl
Tuesday, July 5, 2022
Microsoft Partner of the Year for Employee Experience Award Banner

Rightpoint Named Microsoft’s 2022 US Partner of the Year for Employee Experience

Vice President, Microsoft Alliances — Rich Wood
Wednesday, June 29, 2022
Thought: The Personal and Personalized Journey through LIFE ITSELF

The Personal and Personalized Journey through LIFE ITSELF

VP, Digital Health — Trenholm Ninestein
Friday, June 24, 2022
Thought: Payments are the New Marketplaces

Payments are the New Marketplaces

Phillip Jackson
Thursday, June 23, 2022
Thought: The Most Ubiquitous Mobile Application Platform in the World: The Web Browser

The Most Ubiquitous Mobile Application Platform in the World: The Web Browser

John Jenson
Tuesday, June 21, 2022
Thought: Designing Voice Experiences

Designing Voice Experiences

Interaction Design Lead — Jennifer Segal
Friday, June 3, 2022
Thought: Ambient Computing: Google Closes the Gap at Google I/O 2022

Ambient Computing: Google Closes the Gap at Google I/O 2022

Ben Wakeman
Monday, May 23, 2022
Thought: 15 Years of Rightpoint

15 Years of Rightpoint

Senior Digital Marketing Manager — Deanna White
Saturday, May 7, 2022
Thought: Three Steps That Elevated SeaWorld’s App Reviews From Rough to Rave

Three Steps That Elevated SeaWorld’s App Reviews From Rough to Rave

VP, Digital Health — Trenholm Ninestein
Thursday, March 24, 2022
Thought: Entertainment Brands Are the New Commerce Powerhouses

Entertainment Brands Are the New Commerce Powerhouses

Phillip Jackson
Tuesday, March 22, 2022
Thought: NFT-Community Engagement and Crypto Retail

NFT-Community Engagement and Crypto Retail

Phillip Jackson
Wednesday, March 16, 2022
Thought: 5 Considerations for E-Commerce Brands as Web3 Approaches

5 Considerations for E-Commerce Brands as Web3 Approaches

Phillip Jackson
Thursday, March 10, 2022
Thought: A Reflection on My First Eight Months at Rightpoint

A Reflection on My First Eight Months at Rightpoint

Associate Developer — Neli Mintcheva
Wednesday, February 23, 2022
Thought: Driving Scale and Adoption

Driving Scale and Adoption

Dion Charles
Monday, February 14, 2022
Thought: Crafting the Perfect Gift Guide

Crafting the Perfect Gift Guide

Phillip Jackson
Thursday, February 10, 2022
Thought: Data-Driven Roadmaps Enable Brands to Go the Distance

Data-Driven Roadmaps Enable Brands to Go the Distance

Analytics Lead — Nicholas Mizera
Monday, January 31, 2022
Thought: Avoid Confirmation Bias and Level Up Your Stats

Avoid Confirmation Bias and Level Up Your Stats

Analytics Lead — Glenn Meyer
Monday, January 24, 2022
Thought: NFTs and Cryptoart: A Look at the True Environmental Cost of Innovation

NFTs and Cryptoart: A Look at the True Environmental Cost of Innovation

Associate Director, Product Management — Andy Watson
Tuesday, January 4, 2022
A woman smiling while holding her mobile phone.

Forecasting Customer Experience Priorities in the Post-Pandemic Era

Thursday, December 9, 2021
Women in office at desk late night.

How I Cured My Workplace Martyr Syndrome

VP, Employee Experience — Tim Stahl
Monday, December 6, 2021
Thought: Customer Experience, By Any Other Name, is as Sweet for Your Customers

Customer Experience, By Any Other Name, is as Sweet for Your Customers

Stephanie Bannos
Wednesday, December 1, 2021
Thought: The Role of Mobile Apps in the Omnichannel Experience

The Role of Mobile Apps in the Omnichannel Experience

Ben Johnson
Wednesday, November 3, 2021
Thought: Consumers Emerge from Lockdown Set to Default Mode

Consumers Emerge from Lockdown Set to Default Mode

Phillip Jackson
Thursday, September 16, 2021
Thought: The Impact GitHub Copilot Will Have on Software Development

The Impact GitHub Copilot Will Have on Software Development

Front End Developer — Alex Lyon
Thursday, August 26, 2021
Thought: Reflections on Shopify Unite

Reflections on Shopify Unite

Phillip Jackson
Wednesday, July 28, 2021
Thought: Immersive Experiences Enable Robust Remote Interactions

Immersive Experiences Enable Robust Remote Interactions

SVP Executive Creative Dierctor — Gabriel Bridger
Monday, July 26, 2021
Thought: The Benefits of Software Containerization

The Benefits of Software Containerization

Lead Cloud Engineer — Sunil Yadav
Friday, July 23, 2021
Thought: Improve Your Employee Portal Experience with Viva Connections

Improve Your Employee Portal Experience with Viva Connections

Vice President, Microsoft Alliances — Rich Wood
Wednesday, July 21, 2021
Thought: Everything Developers and Designers Need to Know About Safari 15

Everything Developers and Designers Need to Know About Safari 15

Front End Developer — Alex Lyon
Wednesday, July 14, 2021
Thought: Aligning Your Employee Experience in Merger Situations

Aligning Your Employee Experience in Merger Situations

VP, Employee Experience — Tim Stahl
Wednesday, June 2, 2021
Thought: We Are All Digital Corporations Now

We Are All Digital Corporations Now

Senior Director, Business Development — Eddie Chin
Tuesday, June 1, 2021
Thought: Gain a Superpower: Explore the Apple HIG and Android Material.io A Fantastic Resource for Product Managers

Gain a Superpower: Explore the Apple HIG and Android Material.io A Fantastic Resource for Product Managers

Associate Director, Product Management — Ben Rothman
Thursday, May 27, 2021
Thought: Mobile Wallets Create Fragmented Liquidity: The Opportunity for Payments Evolution

Mobile Wallets Create Fragmented Liquidity: The Opportunity for Payments Evolution

Senior Director, Business Development — Eddie Chin
Tuesday, May 25, 2021
Thought: Web3 and Non-Fungible Tokens Signal New Era of Direct-to-Consumer

Web3 and Non-Fungible Tokens Signal New Era of Direct-to-Consumer

Justin Kaufman
Monday, May 24, 2021
Thought: Sitecore Bolsters Its Offerings With Three Exciting Acquisitions

Sitecore Bolsters Its Offerings With Three Exciting Acquisitions

Sr. Director, Technology — Mark Ursino
Friday, May 21, 2021
Thought: Change Does You Good: Experience Evolution and Always-On Measurements Enable Quick Strategic Shifts

Change Does You Good: Experience Evolution and Always-On Measurements Enable Quick Strategic Shifts

Group Director – Analytics and Insights — Kathleen Lukasik
Thursday, May 20, 2021
Thought: The Rapid Innovation Sprint as an Accelerator for Your Big Idea

The Rapid Innovation Sprint as an Accelerator for Your Big Idea

Ben Wakeman
Thursday, April 29, 2021
Thought: Content and Commerce Complement Each Other Using Adobe’s Experience Cloud

Content and Commerce Complement Each Other Using Adobe’s Experience Cloud

Phillip Jackson
Monday, April 19, 2021
Thought: Privacy-First Changes Have Far-Reaching Commerce Platform Implications

Privacy-First Changes Have Far-Reaching Commerce Platform Implications

Phillip Jackson
Friday, April 9, 2021
Thought: The Magento and Facebook Conversion API Conundrum

The Magento and Facebook Conversion API Conundrum

Technical Lead, Commerce — Max Chadwick
Friday, April 9, 2021
Thought: Google’s May Update Explained: Core Web Vitals and Page Experience

Google’s May Update Explained: Core Web Vitals and Page Experience

Associate Director, SEO — Mike Hanson
Monday, April 5, 2021
Thought: The 4 Key Technical Reasons Why Episerver (Optimizely) is an Obvious DXP Leader

The 4 Key Technical Reasons Why Episerver (Optimizely) is an Obvious DXP Leader

Senior Director and CMS and Web Platforms Lead — Jim Noellsch
Wednesday, March 31, 2021
Thought: Create Meaningful User Experiences by Making an App Part of Your Digital Eco-System

Create Meaningful User Experiences by Making an App Part of Your Digital Eco-System

Managing Director, Europe Business Leader — Martin Zalewski
Monday, March 29, 2021
Thought: Balancing Your Customer Experience and Employee Experience Through 2021

Balancing Your Customer Experience and Employee Experience Through 2021

Managing Director, Europe Business Leader — Martin Zalewski
Monday, March 29, 2021
Thought: Rate of Return: The ROI on Customer Experiences is Hard to Measure but Present Throughout

Rate of Return: The ROI on Customer Experiences is Hard to Measure but Present Throughout

Wednesday, March 17, 2021
Thought: Maintaining Culture During a Pandemic: How We Engage With Our Team Virtually

Maintaining Culture During a Pandemic: How We Engage With Our Team Virtually

Tara Loftus
Thursday, March 11, 2021
Thought: Point of No Return: To Reduce Churn, Utilize Data at Each Step of the Customer Journey

Point of No Return: To Reduce Churn, Utilize Data at Each Step of the Customer Journey

Dan Ryan
Thursday, March 4, 2021
Thought: 5 Examples of How Marketers Can Create Relevant Customer Lifecycle Messaging

5 Examples of How Marketers Can Create Relevant Customer Lifecycle Messaging

Tuesday, March 2, 2021
Thought: Wave Reviews: Rightpoint Shines in Forrester’s Customer Experience Strategy Consulting Report

Wave Reviews: Rightpoint Shines in Forrester’s Customer Experience Strategy Consulting Report

Senior Digital Marketing Manager — Deanna White
Monday, March 1, 2021
Thought: Microsoft Viva Quick Take: Manufacturing and the Front Line

Microsoft Viva Quick Take: Manufacturing and the Front Line

Vice President, Microsoft Alliances — Rich Wood
Wednesday, February 10, 2021
Thought: EXP is our DNA: Microsoft Viva and Rightpoint

EXP is our DNA: Microsoft Viva and Rightpoint

Vice President, Microsoft Alliances — Rich Wood
Monday, February 8, 2021
Thought: Perspective on Microsoft Viva – Employee Experience Platform (EXP)

Perspective on Microsoft Viva – Employee Experience Platform (EXP)

SVP, Employee Experience — Jesse Murray
Thursday, February 4, 2021
Thought: Four Trends to Consider in 2021

Four Trends to Consider in 2021

Wednesday, February 3, 2021
Thought: 5 Proven Strategies for Delivering a Superior Payments Experience

5 Proven Strategies for Delivering a Superior Payments Experience

Senior Director, Business Development — Eddie Chin
Tuesday, February 2, 2021
Thought: Emotion Carries: Forge Meaningful Customer Relationships By Building Emotional Loyalty

Emotion Carries: Forge Meaningful Customer Relationships By Building Emotional Loyalty

Stephanie Bannos
Wednesday, January 20, 2021