Monday, April 13, 2015

Why I Would Still Come to Work Every Day if I Won the Lottery…When a Company Gets Culture Right

Lottery Fever recently hit Illinois as the PowerBall got up to $450 Million. Reporters were asking people what they would do if they won the lottery and the first thing they mentioned was quitting their job, which made me a little sad. They made it sound as if their employment is something they are forced to do, rather than something they want to do.

If I won the lottery, I would still wake up and come to work every day. I know that sounds crazy to some, but let me tell you why…I LOVE what I do and I LOVE where I do it. I get up in the mornings and look forward to coming in every day. It gives me purpose, allows me to add value and it’s just fun.


Why do I love WHAT I do? I’m not saving lives or curing any global diseases. But I get to solve problems and hopefully make someone’s work life better. I get to talk to people and find out what their pain points are, and come up with solutions for those pains. I get really excited when I get to work with clients to create something to help someone be more efficient and effective.

Why do I love WHERE I do it? There are so many answers to this I’m not sure I can explain them all, but I’ll share a few of my key reasons. I worked from home for 10 years and I thought I had it made. I never truly understood the value of culture and how much a great company culture can enrich your life until I came to Rightpoint almost 4 years ago.

Culture means a lot of things to a lot of people. At Rightpoint, there is a conscious effort to improve and build on our culture everyday…not just by leadership, but by employees too. Below are some examples of what makes Rightpoint such a great place to work. The culture that we have built together is what makes each of us strive to do our best every day, to build on what we have, and to make it even better.

Here are just a few things that Rightpoint does right in order to develop and nurture its culture.

RPBullet  Every couple of months, leadership sends out a very short People Pulse survey. The gist is, on a scale of 1-10, how willing would you be to recommend Rightpoint to a friend or family member?  What are we doing right?  What can we improve on?  And there’s an open space for comments. A survey isn’t unique, but what is, is that the leadership takes the results very seriously and there is always some kind of action taken, from small things like better coffee, adding a ping pong table, and ordering better snacks, to big things such as better insurance plans and the company matching more of our 401K.

RPBullet[3]  We have a group called “Culture Club”, which is made up of a group of people that meet every month to look at the culture, identify risks, areas of improvements and actions we can take to improve our culture.  Additionally, they facilitate a lot of fun activities designed to engage us and let us get to know each other, such as Movie Nights, Game Nights, Peer-to-Peer Employee Recognition Badge program and Employee Mixer Lunches. The group members rotate every 6 months in order to keep the group fresh and bring in new ideas. 

RPBullet[7]  We are picky about who we hire. We like passionate people that we will work well with. (Check out our video on our Careers page to see just how passionate we are).  Our interview process allows us to get a sense of who you are, what you know, what you’re willing to learn, how well you do what you do and how well you do it with others. We’re not just hiring employees, we’re hiring teammates and partners that will represent our very high standards to our very awesome clients.

Networking and learning - Business Seminars

RPBullet[11]  We have a great space to work. A lot of careful consideration was taken when we were designing our office space to meet the needs of our employees. Just a few of the great features are the cool look and feel, open workspaces, phone rooms, ergonomic chairs, pool table, kegerator with 2 kegs, a wine refrigerator, second monitors on every work station, a walking workstation, and so many other things.

RPBullet[15]  Leadership provides complete transparency into how we’re doing as a company…every employee is invited to come to business development meetings if he or she is curious how we’re doing with new business, but we also have quarterly company meetings where leadership discloses what our financial goals are and how we’re doing on them.  Additionally, we have Quick and Dirty Newsletters with practice updates and mini meetings called “RightPint” between quarterly company meetings.  And if we’re still not getting enough communication, all we have to do is ask. 

RPBullet[19]  We swarm problems. Let’s face it, not every project goes perfectly…when it does, that’s great, but when it doesn’t, we swarm the problem and do our best to make sure both our client and our employees walk away unscathed.

RPBullet[23]  We are appreciated. The Rightpoint owners, Brad and Ross, go out of their way to let us know when we’ve done something really well. They know each of our names and they know a little bit about us. They actually care about how we’re doing and not just what we are doing for them.

Happy business people laughing against white background

There are a lot more things that Rightpoint does to engage employees and build a culture that I love, but these are just a few of the things I feel the strongest about. In an age where companies are becoming more and more cost conscious, I feel that Rightpoint is unique in that they still focus so much time and effort on our people and our culture. Leadership could save a ton of money with just cutting our snack and beer budget alone, but these are things that make our employees happy and as I said before, Brad and Ross really care about making us happy. When we’re happy, we have more time and energy to make our clients happy.

I truly would continue to work if I did win the lottery…I’d just take a couple weeks of vacation with a bit of spending spree first Smile

Gossip Girl Blair Waldorf lots of shopping bags