In addition to more than a decade of experience with Episerver and award-winning expertise in the design and strategy of commerce experiences, Rightpoint has met all requirements for new specialization program
Chicago, March 12, 2019 – Rightpoint, a customer experience agency with technology at its core, announced it has been awarded an elite Specialization classification for Episerver Digital Commerce, enhancing its credibility and stature among Episerver’s partner network.
Rightpoint achieved all requirements necessary to secure this additional level of Episerver expertise including having a minimum of three Episerver Digital Commerce service live sites, three or more active certified developers, each having completed and passed Episerver Digital Commerce service training and developing at least one customer case study. The Specialization is valid for one year but can be maintained by meeting additional Episerver project requirements.
With the Episerver Digital Commerce Specialization, clients can confidently identify Rightpoint as a preferred partner with deep Episerver experience to power their top-and bottom-line growth with predictive, contextually-aware and fluid commerce experiences that transform prospects into lifelong customers. Rightpoint’s Specialization classification will appear as an additional “badge” in Episerver’s searchable Partner directory, enhancing the Premium Partner level already attained.
All companies must deliver personalized and relevant experiences that make it easier for customers to do business with them. We take it further–starting with strategy, we leverage design thinking and technology to help retailers, manufacturers, distributors, and healthcare organizations create a customer experience that helps increase revenues, build brand loyalty and grow share of wallet."
“All companies must deliver personalized and relevant experiences that make it easier for customers to do business with them,” said Dale Traxler, VP Commerce at Rightpoint. “We take it further–starting with strategy, we leverage design thinking and technology to help retailers, manufacturers, distributors, and healthcare organizations create a customer experience that helps increase revenues, build brand loyalty and grow share of wallet.”
For Episerver, the Specialization program across five product lines (Episerver Digital Experience Cloud™, Episerver CMS, Episerver Commerce, Episerver Campaign and Episerver Personalization) allows it to track customer satisfaction with Partners and monitor Partner capabilities to promote accordingly.
“Picking an agency partner to work with us to support customer transformation projects is about both capabilities and organizational fit”, said Dominic Citino, Vice President of Partnerships at Episerver. “When Episerver partners earn Specializations, they have demonstrated specific expertise in areas critical to overall customer success. Partners like Rightpoint have the deep skills and experience to help customers reach the next stage of customer experience and organizational growth with the Episerver portfolio.