20% expected increase in 2017 hiring underscores decade of growth

CHICAGO – May 15, 2017 – Rightpoint, a leading national customer experience agency, has announced strategic hires and promotions that will broaden its leadership to meet clients’ needs. The new and expanded roles come on the heels of the agency’s 10-year anniversary, and underscore its accelerated growth strategy.

Rightpoint has tapped digital agency veterans and distinguished experts to fill critical roles in marketing, design, content, technology and operations including:

  • Hired as Vice President of Marketing, Christiana Henry has been tapped to expand Rightpoint’s business through its national brand presence. A digital agency veteran, Henry recently relocated to the agency’s Chicago headquarters from San Diego, where she was named a 2016 finalist for San Diego Business Journal's "Women Who Mean Business." Most recently, Henry served as Vice President of Marketing for Mirum.
  • Micah Swigert has been promoted to Senior Vice President and Managing Director of the agency’s Chicago headquarters. A six-year Rightpoint veteran, Swigert has played an instrumental role in the development and growth of five national business areas focused on delivering digital solutions that enhance the customer experience. In his new role, Swigert will be responsible for all aspects of growing the Chicago office.

Rightpoint also continues to elevate its creative and technical capabilities to meet rising regional demand with key hires including Logan Moore, who joins from Critical Mass as the regional Director of Content Strategy, based in Chicago. In addition, Sergio Ortiz has joined from SOMO Imagineers as Creative Director in Dallas, and Chirag Patel has joined from Avanade as Senior Solutions Architect in Los Angeles.

With the addition of these exceptional individuals to our growing team, we are paving the way for continued success in broadening our solution areas and our geographic reach,” saidRoss Freedman, co-founder of Rightpoint. “In order for Rightpoint to stay ahead in a continuously evolving digital world, we are acutely focused on maintaining a collaborative culture that attracts and retains the best talent. This has been the heart and soul of our business for our first decade and will continue to drive us in the decades to come.”

Since its founding 10 years ago, the agency has grown its employee base from two to over 300 full-time team members, and is on track to increase total headcount by 20% in 2017. Rightpoint has been named one of the top 20 “fastest growing firms” by Consulting Magazine for two consecutive years and the Chicago Tribune’s Top Workplaces for three consecutive years.

As part of its 10-year anniversary (highlighted by #RPturns10), Rightpoint has released an Interactive timeline, which highlights major milestones including new employees, awards and company growth milestones. 

About Rightpoint

Rightpoint is a customer experience agency with technology at its core. Serving Fortune 1,000 companies, Rightpoint is the only agency driving transformational change from the inside out. Founded on the belief that great customer experiences are fueled by the people who deliver them, Rightpoint’s mission is to remove barriers and uncover new possibilities to connect companies with their customers across every touchpoint. From web, mobile and social to IoT, eCommerce and cloud, Rightpoint brings a holistic point of view that enables exceptional experiences with lasting impact. With a client base of more than 250 companies, Rightpoint was named to Forbes’ 2014 list of America's Most Promising Companies and Crain's 50 Fastest Growing Companies in Chicago in 2016. For more information, visit rightpoint.com and follow @Rightpoint.


Paige Thornton
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