https://www.rightpoint.com/thought/articles/2019/05/29/capitalizing-on-micro-moments-in-commerce
Thomas John, eCommerce practice lead, shares the importance of identifying & leveraging mirco-moments. Read more here!
https://www.rightpoint.com/thought/articles/2019/05/02/webby-honoree--outro
See howe we designed and developed a Webby-honored mobile application.
https://www.rightpoint.com/thought/articles/2019/08/27/driving-customer-loyalty-using-conversational-ui
Chat bots and Voice are playing a bigger role in the customer journey.
https://www.rightpoint.com/thought/articles/2019/05/16/5-ways-to-make-your-app-design-more-inclusive
Get started with inclusive app design.
https://www.rightpoint.com/thought/articles/2019/05/16/popular-iphone-features-that-rely-on-accessibility
The subtle ways Apple builds accessibility into all their devices
https://www.rightpoint.com/thought/articles/2019/09/18/innovating-innovation
In today's competitive environment, product innovation should be pursued a competitive differentiator.
https://www.rightpoint.com/thought/articles/2019/09/24/three-considerations-when-moving-workloads-to-the-cloud
Considering moving to the cloud? Don't overlook these fundamental concepts.
https://www.rightpoint.com/thought/articles/2019/09/30/the-three-phases-of-iterative-native-app-development-part-2
This is the second in a three-part series on the three phases of native app development.
https://www.rightpoint.com/thought/articles/2019/10/09/product-innovation----the-power-of-adjacency-to-change-your-world
Examples of product invention and transformation through adjacent innovation.
https://www.rightpoint.com/thought/articles/2019/12/13/fundamental-entrepreneurship-tips
See the biggest tips for entrepreneurship for any tech startup. Learn the startup tips that helped make companies like Apple what they are today.
https://www.rightpoint.com/thought/articles/2019/10/23/innovation-through-implicit-design
Harnessing the Natural Tension Between Design and Development.
https://www.rightpoint.com/thought/articles/2019/12/05/how-commerce-has-gone-social
Turn social media into sales.
https://www.rightpoint.com/thought/articles/2019/12/17/3-lessons-on-change-from-star-wars
Change is not just inevitable, but necessary. Make sure your organization is prepared to approach change through active stakeholder involvement and engaging communications.
https://www.rightpoint.com/thought/articles/2019/12/17/hospitality-industry-challenges
What challenges do hotels face? Learn more about hotel industry problems and solutions. Explore challenges in the hospitality industry and how to overcome them.
https://www.rightpoint.com/thought/articles/2019/07/08/set-smart-goals
Learn all there is to know about how to write goals and what SMART stands for in goal setting. Get back on track to achieve the impossible.
https://www.rightpoint.com/thought/articles/2019/11/06/innovating-by-cultivating-a-culture-of-change
The only constant in business today is change. At Rightpoint, we have created a culture that embraces change.
https://www.rightpoint.com/thought/articles/2019/11/15/sitecore-symposium-2019-recap
The key takeaways and big reveals from 2019 Sitecore Symposium.
https://www.rightpoint.com/thought/articles/2021/01/20/emotion-carries-forge-meaningful-customer-relationships-by-building-emotional-loyalty
The concept of Emotional Loyalty is particularly prescient during this pandemic, which gives brands the opportunity to accelerate digital engagement, whether it’s connecting with customers on a one-on-one basis or getting creative in what it means to do business online.
https://www.rightpoint.com/thought/articles/2021/01/20/cultivating-connection-understanding-the-evolving-needs-of-your-customers-from-afar
Ashlynn Denny discusses different research methodologies companies can use to gain valuable, timely customer insights to help inform critical strategic decisions.
https://www.rightpoint.com/thought/articles/2021/10/08/implementing-b2b-solutions-with-commercetools
Sergey Chmelev looks at how some of the most important B2B functionality can be implemented within the Commercetools platform.
https://www.rightpoint.com/thought/articles/2021/10/18/marketing-to-humans-a-classic-case-of-history-repeated
Marketing is continuously changing throughout the years – Nicole Davis goes through the evolving nature of marketing, and if we are on the precipice of another evolution that focuses on human experience.
https://www.rightpoint.com/thought/articles/2021/09/16/consumers-emerge-from-lockdown-set-to-default-mode
Read Phillip Jackson's thoughts on post-COVID-19 market trends. Is retail really dying? Or are we just rethinking what retail could be?
https://www.rightpoint.com/thought/articles/2021/06/07/four-key-considerations-for-a-successful-hybrid-work-model
Is hybrid the future of work? The hybrid work model is driving workplace transformation. Explore key considerations and tips for how to manage hybrid teams.
https://www.rightpoint.com/thought/articles/2021/06/28/google-io-and-wwdc-2021-happened-what-you-need-to-know-as-a-business-leader
Missed 2021 the Google I/O and Apple WWDC? Rightpoint has all key takeaways from both conferences and how you as a business leader can make the most of these announcements.
https://www.rightpoint.com/thought/articles/2021/06/14/center-of-attention-if-customers-arent-your-primary-focus-youre-already-behind
What is a customer-centric organization and what are the benefits of building one? VP of Strategy and Experience Juliette Connolly discusses winning a customer-centric business model and organizational structure.
https://www.rightpoint.com/thought/articles/2021/07/14/everything-developers-and-designers-need-to-know-about-safari-15
What is the best web browser for developers in 2021? Explore expert tips and tricks for Safari for web development and design in this Safari 15 review.
https://www.rightpoint.com/thought/articles/2021/07/22/the-benefits-of-software-containerization
Learn the benefits of containerization and how software containers help your development teams create and test the best apps.
https://www.rightpoint.com/thought/articles/2021/07/26/immersive-experience-benefits
Explore the benefits of immersive experiences and learn how to craft immersive multimedia that enable robust customer relationships.
https://www.rightpoint.com/thought/articles/2021/07/21/improve-your-employee-portal-experience-with-viva-connections
See why Rich Wood thinks that Viva Connections is the best employee portal for your business and how it could provide the solutions you need.
https://www.rightpoint.com/thought/articles/2021/07/28/reflections-on-shopify-unite
Did you miss the Shopify Unite 2021 livestream? See Phillip Jackson's four key takeaways and highlights from the event so you will be in the know.
https://www.rightpoint.com/thought/articles/2021/08/11/the-paradox-of-payments-choice
Read Anamika Lasser's thoughts on the benefits of multiple payment gateways. Find out the keys to the best payment options for customers.
https://www.rightpoint.com/thought/articles/2021/08/05/the-modern-guide-for-headless-commerce
Wanting to learn more about headless commerce? Check out Rightpoint's headless commerce guide to learn its benefits and what it can do for your business.
https://www.rightpoint.com/thought/articles/2021/08/09/so-you-want-to-build-a-vr-app
Do you want to develop a VR app? Click here for some tips on killer VR app design for the best experience a user could want.
https://www.rightpoint.com/thought/articles/2021/08/13/the-art-of-remarkability
What makes good content? And how can you make quality content that cuts through the noise of today? Click here for tips on how to write a good article.
https://www.rightpoint.com/thought/articles/2021/02/01/5-mobile-strategies-for-improving-conversion-rate-and-average-order-value
Mobile eCommerce continues to grow among consumers. Here are 5 strategies you can use to improve your mobile conversion rate and AOV.
https://www.rightpoint.com/thought/articles/2021/02/01/four-trends-to-consider-in-2021
2020 was an enormous growth year for digital commerce and that will continue into 2021. Here are 4 commerce trends we expect to see in 2021.
https://www.rightpoint.com/thought/articles/2021/02/01/modernize-your-enterprise-with-an-ecommerce-center-of-excellence
This eBook explores how an ECOE can benefit an enterprise looking to invest into the modernization of its ecommerce and DTC digital investments.
https://www.rightpoint.com/thought/articles/2021/02/11/checking-in-the-future-of-travel-post-covid-19
Stephanie Bannos highlights three key trends in the travel industry to watch in the coming year, as well as some ways Rightpoint believes brands can capitalize on them.
https://www.rightpoint.com/thought/articles/2021/02/02/5-proven-strategies-for-delivering-a-superior-payments-experience
To achieve truly differentiated user and employee experiences, you must align your digital payments strategy and vision with necessary modernization – here are five proven strategies for delivering a superior digital payments experience.
https://www.rightpoint.com/thought/articles/2021/02/09/microsoft-viva-quick-take-manufacturing-and-the-front-line
Rich Wood talks about the potential for the Microsoft Viva platform to bring digital solutions to manufacturing and frontline workers as well as why employee experience is needed for success.
https://www.rightpoint.com/thought/articles/2021/02/08/exp-is-our-dna-microsoft-viva-and-rightpoint
Rich Wood reacts to Microsoft’s announcement of Microsoft Viva and discusses how Rightpoint's Preferred Partner standing in Topics and Insights makes us well-positioned to be a Viva partner.
https://www.rightpoint.com/thought/articles/2021/03/01/wave-reviews-rightpoint-shines-in-forresters-customer-experience-strategy-consulting-report
Focus on remarkable customer experiences as your customer experience strategy to get a leg up on your competitors, just as Rightpoint has done.
https://www.rightpoint.com/thought/articles/2021/03/01/5-examples-of-how-marketers-can-create-relevant-customer-lifecycle-messaging
One of the most effective solutions to avoid conflicting messages and to reduce the workload marketing teams experience is to start using a marketing automation platform that can offer smooth, integrated communication via multiple channels.
https://www.rightpoint.com/thought/articles/2021/03/11/maintaining-culture-during-a-pandemic-how-we-engage-with-our-team-virtually
While remote work poses many unique obstacles, we feel fortunate to have established an adaptive and functional work environment.
https://www.rightpoint.com/thought/articles/2021/03/10/rate-of-return-the-roi-on-customer-experiences-is-hard-to-measure-but-present-throughout
Your customer experiences have a significant impact on the bottom line, though the costs and benefits are baked into adjacent data points and therefore might not be readily apparent.
https://www.rightpoint.com/thought/articles/2021/03/29/create-meaningful-user-experiences-by-making-an-app-part-of-your-digital-eco-system
Digital Products have never been more critical to the Connected Experience than they are today. They make us more efficient, create meaningful experiences, and make us feel safe and cared for – they make connecting with customers feel personal.
https://www.rightpoint.com/thought/articles/2021/03/29/watch-leading-with-mindfulness-your-innovation-growth-model
This Masterclass, led by Marty Zalewski, Managing Director, Europe was featured at the 2020 Web Summit.
https://www.rightpoint.com/thought/articles/2021/03/24/5-problems-your-brand-will-face-in-2021-and-how-to-avoid-them
Avoid hiccups by checking out our list of the top five problems your brand will face in 2021, including steps to address them before they derail your customer experiences.
https://www.rightpoint.com/thought/articles/2021/03/03/point-of-no-return-to-reduce-churn-utilize-data-at-each-step-of-the-customer-journey
Utilize data while defining each step of your customer journey to reduce customer churn. Consider these three customer journey examples from Rightpoint.
https://www.rightpoint.com/thought/articles/2021/11/29/the-metaverse-is-more-than-facebooks-domain
Rightpoint attended the 2021 Web Summit in early November. Alongside an inspiring and diverse slate of speakers, events and attendees, the most buzzworthy news item focused on Facebook's latest announcement. While the company’s namesake product will keep the Facebook moniker, the parent organization is now known as Meta.