How Hulu is Redefining Customer Service for an Omni-device Digital Experience

Thursday, October 22, 2020
Date and Time
Thursday, October 22, 2020
1:00 PM - 2:00 PM EST
Location
Virtual Event

Our world is becoming increasingly similar with many companies offering products and services that are undistinguishable to the average consumer. With today’s pace of rapid change even the most innovative businesses – like Hulu – must constantly evolve their offerings and identify gaps in the experience. For Hulu, this meant redefining Customer Service for an Omni-device digital experience.

Join this webinar to hear how Hulu is aligning their product and service roadmap to brand promise in order to develop an unparalleled experience. Matthew Kravitz, Head of Technology, Viewer Experience, Hulu and leaders at Rightpoint, a global experience company, will cover:

Meet the Speakers

Annicka Campbell Dollaghan
Annicka Campbell-Dollaghan
Director of Research, Business Design
Matthew Kravitz
Matthew Kravitz
Head of Technology, Viewer Experience, Hulu
Chad Rodriguez
Chad Rodriguez
Managing Director, West Coast
Location

Virtual Event