Date and Time
What’s Working. What’s Not. What’s Next.
Businesses of all shapes and sizes have been faced with an unprecedented need to change – to pivot to experiences that deliver on the changing expectations of consumers and employees. We’ve also seen a rapid acceleration of the convergence of physical and digital worlds. Trends that have rumbled in the background for decades have instantly become the “new normal”.
Today, leaders across industries are moving quicker to ignite new ways to deliver digital experiences and considering ways to replace (or at the very least augment) physical experiences and create moments that feel familiar and discoverable. New patterns are emerging. Today’s experiences become tomorrow’s customer expectations.