What’s Working. What’s Not. What’s Next.
Businesses of all shapes and sizes have been faced with an unprecedented need to change – to pivot to experiences that deliver on the changing expectations of consumers and employees. We’ve also seen a rapid acceleration of the convergence of physical and digital worlds. Trends that have rumbled in the background for decades have instantly become the “new normal”.
Today, leaders across industries are moving quicker to ignite new ways to deliver digital experiences and considering ways to replace (or at the very least augment) physical experiences and create moments that feel familiar and discoverable. New patterns are emerging. Today’s experiences become tomorrow’s customer expectations.
Meet the Speakers
Phillip Jackson
Chief Commerce Officer, Something Digital
As Chief Commerce Officer at Something Digital, Phillip acts as head of strategy, partnerships, and evangelism. He helps brands to define commerce goals, create digital strategies to meet those goals, and align tactics that drive results. With over 15 years of experience creating unique online customer experiences, he has both built and managed eCommerce for some of the world’s most recognizable brands. Phillip is the organizer of the Magento SoFla Meetup and hosts the successful podcasts Magetalk, Future Commerce and Merchant to Merchant, with over 100,000 monthly listeners.