Digital Empathy Roundtable
Healthcare is America’s 5th largest industry, up from 7th only a few years ago. With costs rising, acquisitions escalating, patients evolving digitally faster than ever before—the industry is primed for disruption. Technology is changing the relationship patients have with providers, and yet this also presents a unique opportunity for systems to innovate rapidly and charge ahead in the pursuit of brand loyalty.
Join Rightpoint for an intimate gathering of local leaders in Healthcare to review the trends that are shifting how we help our organizations evolve and succeed in this changing landscape. We will look at first-movers who are leading the way with innovative and integrated physical/digital experiences. You will connect with peers in your industry and share/learn how we are finding successes and tackling obstacles. We will talk about what is just over the horizon, and how to prepare our organizations for the changes ahead.
1. Welcome and Introductions
2. The Big Idea: Loyalty—the future of Healthcare.
3. Facilitated Discussion—what we are seeing inside our organizations.
4. Healthcare Industry Outlook