Join Our Team // Project Manager

Project Management at Rightpoint is a highly client-facing role that requires not only strong relationship management skills, but also seasoned experience in executing the full software development lifecycle engagements in a strong-matrix orientation-where the PM owns all aspects of project delivery.  Many of our projects focus on CMS portal and collaboration (i.e: intranets, knowledge management portals, HR & Marketing Communication hubs, public-facing websites), custom application development (be it web applications, mobile apps), CRM integrations, or event Business Intelligence platform solutions. 

The Project manager will be responsible for the day-to-day management and delivery of projects to Rightpoint clients, who span a diverse range of industries, products and services. Primary responsibilities include the following:

• Creating and executing project work plans and revising as appropriate to meet changing needs and requirements
• Identifying resources needed and assigning individual responsibilities
• Managing the day-to-day operational aspects of a project and the project scope
• Reviewing deliverables prepared by team before passing to client
• Effectively applying methodology and enforcing project standards.
• Prepares for engagement reviews and quality assurance procedures
• Minimizes Rightpoint's exposure and risk on project
• Ensures project documents are complete, current, and stored appropriately

Project Accounting

• Tracks and reports team hours and expenses to clients on a weekly basis
• Manages project budget
• Ensures timely and accurate invoicing, and monitors receivables for project
• Follows up with clients, when necessary, regarding unpaid invoices
• Analyzes project profitability, revenue, margins, bill rates and utilization
• Approves team members' time reports in a conscientious and timely manner
• Reviews the status reports of team members and addresses issues as appropriate

Financial Management

• Understands basic revenue models, and cost-to-completion projections and makes decisions accordingly
• Understands Rightpoint's pricing model and billing procedures
• Accurately forecasts revenue, profitability, margins, bill rates and utilization
• Assures project legal documents are completed and signed

Business Development

• Identifies "follow-on" sales opportunities as they relate to a specific project
• Leads proposal efforts including completing project scoping and SOW assessments
• Possesses a thorough understanding of Rightpoint's capabilities
• Effectively conveys Rightpoint's message in both written and verbal discussions

Communication

• Facilitates team and client meetings effectively
• Holds regular status meetings with project team
• Effectively communicates relevant project information to superiors
• Delivers engaging, informative, well-organized presentations
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully

Technical Understanding

• Possesses general understanding in the areas of application programming, database, system design, Internet, Intranet, Extranet and client/server architectures
• Maintains awareness of new and emerging technologies and the potential application on client engagements

Client Management

• Manages day-to-day client interaction and sets and manages client expectations
• Develops lasting relationships with client personnel that foster client loyalty
• Communicates effectively with clients to identify needs and evaluate alternative solutions
• Continually seeks opportunities to increase customer satisfaction and deepen relationships
• Builds a knowledge base of each client's business, organization and objectives

Team Development

• Helps team execute career development plans, conducts effective performance evaluations and mentors those with less experience through formal channels
• Trains other team member through both formal and informal training programs
• Encourages more junior members to take responsibility for their development within Rightpoint
• Challenges fellow team members to progress toward their professional development goals