Employees expect their supporting technology to remain up and running. They have become increasingly sophisticated, looking for ways to leverage technology to make them more productive. Rightpoint’s outsourced solutions practice provides assistance to support your IT infrastructure (hardware and software).

The Rightpoint Outsourced Solutions Team provides valuable insight on how to best use technology to support your company's business operations and, when necessary, we help you minimize the impact of technology on your day-to-day business operations.

We will work with your company to improve the environment and develop a plan to continuously upgrade, evaluate and enhance your environment. This includes regularly scheduled times to come on-site and perform regular maintenance (Windows updates, patches, review backups, logs, etc.)

Our support is organized into the following areas:

• Hardware & Infrastructure Support: Help desk support for servers, workstations, backup/restore and anti-virus
• Network Support: Email, network connectivity, security and website support
• Application Support: Microsoft SharePoint, application development Assistance, Packaged Software Support (i.e. LexisNexis InterAction and Microsoft CRM